How staff have been supported to access the Oliver McGowan Mandatory Training
Creation of an online e-resource guide https://barnsleyhospital.pagetiger.com/cnvbvkf/1 The resource guide contains
- Training session dates, links and times for tier 1 and 2 sessions that are updated weekly
- Videos for how to load ESR eLearning and book a Tier 1 session via the ECHO platform
- Training needs analysis based on roles so staff know which Tier they have been set
- FAQs
Facilitated eLearning support sessions in the IT training room
Group sessions within a training room where all staff are registered and have completed the eLearning. All staff are asked to participate and engage in the session and are all visible on the camera.
Dedicated email account for all OMMT related correspondence
All of the staff have already completed the Part 1 eLearning and registered for the Tier 1 session.
Resourcing
Dedicated admin resource, initially funded for 2 days per week. It is now evident that this role requires full time support to continue maximising the ICB offering and maintaining the roll out of the programme
Admin undertaken
Weekly reporting used for targeted emails to individuals to encourage completion of OMMT
Weekly reporting sent to managers/educators and service managers/leads
Joining instructions set into ESR for Tier 2 via ESR with links to venue guide and course pre-reading materials
Reminders sent a week and day before the Tier 2 sessions take place
Overbooking Tier 2 sessions by 5 people to allow for DNAs
Organisational Support
Incorporation of OMMT into our priority section of the Trust MAST Framework
Communication Trust wide from the Chief Nurse supporting the completion for OMMT training
Agreement to assign training requirements to positions within ESR
Funding allocated for external room hire as internal venues were not available
Working directly with clinical educators and team leaders to offer priority reserved Tier 2 spaces for 1 week in areas with high staff numbers such as ED, Theatres/ITU and Maternity
Challenges
Suitability of external training venues – encountered some issues as rooms were not fit for purpose, this was overcome by sourcing a local venue at MENCAP
Admin resource which is still only funded at 2 days per week but has needed support on a full-time basis
In order to overcome challenges with facilities staff completing OMMT, the Domestics training officer works with one or two domestics staff at a time in the Library supporting them through their Part 1 eLearning. Once they have completed it, the training officer then suggests a time when they can be released from their shift in order to attend a Tier 1 virtual session and registers them at that point. Staff that work regular evenings were difficult to schedule and due to this a twilight sessions was requested. These have been extremely well attended with an average of 15 staff attending each session.
Success factors
Low Tier 2 DNA rates 6% lower than the normal classroom average
Tier 2 classes average delegate attendance is 29 per session
Estates and facilities staff have now achieved a Tier 1 completion rate of 64%
Trust Award
Domestic Staff Training Officer, Dawn Coldwell won a Trust Award for supporting domestics through their OMMT
“Diane has demonstrated exceptional dedication by working flexibly to ensure staff at Barnsley Hospital attend the Oliver McGowan mandatory training. She has adjusted her schedule to accommodate various shift patterns and provided IT support to staff who face challenges with accessing the online training.”
