Accessibility Statement
NHS South Yorkshire Integrated Care Board (ICB) is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to www.southyorkshire.icb.nhs.uk
This website is managed by NHS South Yorkshire Integrated Care Board (ICB). Our aim is to provide accessible information and ensure equal access to our information so that as many people as possible are able to use this website.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following non-compliances:
Non-accessible content
Non-compliance with accessibility regulations
1. Images missing alternative text
Some images added to our website before February 2025 do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). Since a review of the website, it has been our policy that all new images added to pages meet accessibility standards by including the use of alternate text. We support this policy by including accessibility training for all of our website editors.
2. Some older PDF documents may not be fully accessible to screen reader software and may contain poor colour contrast content.
3. Technical accessibility issues identified in November 2024:
- WCAG 2.1.1 Keyboard - Users should be able to use a keyboard to access all content and functionality of a web page. This means the page can be used by people with no vision as well as people who use alternative keyboards or input devices that act as a keyboard.
- WCAG 1.4.4 Resize Text - Visual text, including text-based controls, can be scaled so that they can be read directly by users with visual impairments without using assistive technology such as a screen magnifier. Text must be able to be resized up to 200 per cent without loss of content or function.
- WCAG 1.4.5 Images of Text - Images of text cause problems for users who need to adjust how visual content like font size, spacing or colours are displayed. The image quality can be reduced and become blurry when users increase page magnification. Images of text should not be used unless text cannot be formatted to the same effect, for example, logos or branding. Text may be used in images where the text is part of an image that contains a lot of other visual content like graphs or diagrams that give important information through more than just text.
- WCAG 1.4.3 Contrast (Minimum) - Poor colour contrast makes it difficult for someone with sight loss to see the content properly. If there is a big difference between the background and foreground colours it should be much easier to see the difference between them.
- WCAG 1.4.13 Content on Hover or Focus - Content that appears when an element gets keyboard focus or on mouse pointer hover can confuse users as they may not have intended to trigger an action or may not notice that new content has appeared. This functionality may not show on mobile devices.
- WCAG 1.4.3 Contrast (minimum) - Elements must have sufficient colour contrast.
- WCAG 2.4.7 Focus Visible - A visible focus helps users know which element has keyboard focus and where they are on the page.
- WCAG 1.3.1 Info and Relationships - Issue found using Deque Axe.
An accessibility review of NHS South Yorkshire ICB website was undertaken in November 2024 by the UK Government Digital Service (part of the Cabinet Office) and found the issues listed above, which could affect users with access needs.
We worked with our website provider Frank Design to resolve these issues between November 2024 and February 2025.
Preparation of this accessibility statement
This statement was originally prepared in June 2022 and was revised in February 2025 following an evaluation of our website by Government Digital Services at the Cabinet Office and the revisions made to the websites in February 2025.
This statement was published on 17 February 2025.
Our next website accessibility test is scheduled for February 2026.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email syicb.communications@nhs.net
- Write to: Communications Department
NHS South Yorkshire
197 Eyre Street, Sheffield
S1 3FG - We’ll consider your request and get back to you within 21 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, or you have a complaint, contact:
- Email syicb.communications@nhs.net for the attention of the Head of Communications
- Telephone 0333 041 0021 and ask for the NHS South Yorkshire Head of Communications
- Write to: Communications Department
NHS South Yorkshire
197 Eyre Street, Sheffield
S1 3FG
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
You can find out more about how we make our website accessible below.
Accessibility features on this website
This website has a range of accessibility features to allow you to customise the way you interact with this site. Features include:
- Screen reader - reading aloud website text, which can be customised to suit
- Reading support:
- Ruler to read line by line,
- Reading mask to eliminate distraction,
- Magnifier to zoom in to sections of text
- Fully integrated dictionary and thesaurus
- Margins to reposition text in text-only
- Translation - easily translates content into over 100 languages, including 35 text-to-speech voices.
- Text Styling: ability to customise the website colour scheme as well as the text font style, size, colour and spacing:
