This page contains links to the relevant mental health services in Sheffield for children and adults, which will provide you with information and contact details.
NHS 111 for mental health
If you are experiencing something that makes you feel unsafe, distressed, or worried about your mental health, you can now contact your local crisis service in Sheffield by calling 111 and selecting the mental health option.
You can call for yourself, or someone else. NHS111 is for all ages, including children and young people and those with neurodevelopmental needs.
If you’re deaf or have hearing loss, please use the following link to be connected to local crisis service – NHS 111 – SignVideo.
If you can’t make the call yourself, then anyone can call on your behalf - for example a friend, carer, loved one or even your GP. You can also access NHS111 online via 111.nhs.uk.
The service is available to anyone, currently living in Sheffield and facing a mental health crisis, which could include:
- Significant changes to your mood
- Withdrawing from people (close family, friends, or work colleagues)
- Not taking care of yourself like you usually would
- Having increased thoughts about your life not being worth living
- Excessive worry
- Feeling out of control or unable to cope
- Hearing voices or seeing things that others can’t
- Thinking about harming yourself or others.
Help with mental health emergencies
Need help in a crisis? Sheffield Health and Social Care NHS Foundation Trust provide adult mental health and social care for the city. Visit their website for information about how to access help and support in a crisis situation: Help in a mental health crisis
Is your life or someone else’s in immediate danger?
In the event of an emergency situation or if you or someone else is in immediate risk of serious harm or injury:
- Contact the Emergency Services by dialling 999 and stating which service you require;
- The Accident & Emergency department at the Northern General Hospital is open 24 hours a day every day of the year.
If you need to talk to someone now, you can also contact:
- If you are suicidal and want to talk in confidence The Samaritans can be contacted on (0114) 2767277 or 08457 909090 or you can email jo@samaritans.org.
- Text ‘STEEL’ to 85258
- Sheffield Adult Helpline – 0808 801 0440 (free from landlines and most mobiles)
- Sheffield Under 18s Helpline – 0808 8010 612 (free from landlines and most mobiles)
For more help and advice you can also:
- Call the Sheffield Mental Health Guide, who can tell you more about support and services available in the city: 0114 273 7009 or email mhguide@sheffieldflourish.co.uk
- Visit the Sheffield Suicide Support website, where you can search for help and support services if you or someone you know is suicidal.
- Visit Sheffield Flourish where you can search for support services in Sheffield. Running alongside this is the My Toolkit website, a space where you can plan how to look after your mental health.
- Visit the Sheffield Support Hub | Mental Health Matters (mhm.org.uk) where you can access free mental health support in a welcoming, comfortable, non-judgmental, and non-clinical environment.
- Speak to your GP, who can refer you to services, or to Sheffield Health and Social Care’s Single Point of Access.
For help for people under the age of 18, please contact Sheffield Children's Hospital NHS Foundation Trust here.
National Support Services
- Rethink Mental Illness offers help on a wide range of topics such as the Mental Health Act, community care, welfare benefits, and carers rights, as well as general information about living with mental illness, medication and care.
- SANE is a national mental health charity offering an out-of-hours helpline (SANEline) for specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers.
