Do you live in Sheffield or are you registered with a Sheffield doctor? Would you like to be kept informed about local health services? Would you like to help shape future health services in Sheffield?
If the answer is yes, there are many ways you can get involved with the NHS in Sheffield.
As a patient/carer and citizen of Sheffield, your voice will always be at the heart of the decisions we make. The only way we will get it right is by listening, hearing and acting upon your suggestions, experience and feedback and we are committed to supporting every person in this city to have their say.
So whether it's via one of the consultations we run to gather your opinions, attending events, participation groups or meetings, or by getting in touch with us for a compliment, complaint or comment, we want you to participate.
If you require any assistance to enable you to get involved in our work please contact us on 0114 305 4609, email@example.com or Engagement team, FREEPOST NHS Sheffield CCG, 722 Prince of Wales Road, Darnall, Sheffield, S9 4EU
As well as evidence gathered through consultation and engagement activities, we use monitoring information that we hold to help us identify possible impacts and to help shape and inform the Equality Impact Assessment process. We use Equality Impact Assessments to plan our engagement activity, so we can target those people who are likely to be impacted to ensure their voice is heard in our decision making and any impacts or risks can be managed.
Identifying potential impacts requires an understanding of how the city is made up, who uses our health services, and the issues that people face. To build this understanding we use a wide range of evidence including:
- Joint Strategic Needs Assessment
- State of Sheffield Reports
- Community Knowledge Profiles
- NHS England's Right Care pack for Sheffield
- South Yorkshire Community Foundation's Vital Signs reports
- People Who Use Commissioned Services
- Nuffield Trust: Quality and Inequality - How have inequalities in the quality of care changed over the last 10 years?
All our engagement activity is monitored to make sure that we are reaching all our communities. We do this by including an equality monitoring form with all our surveys and at all of our engagement events. This information is regularly reviewed so we can target communities who we are not hearing from. This helps us to provide the best services for all of our communities, and to make sure that we do not knowingly discriminate against any section of our community.
Equality Impact Assessments
We aim to deliver high quality engagement at all times. Our principles set out what this will look and feel like.
- We will engage people early on in our decision making processes
- Involve the public in the governance of the CCG
- Prior to starting engagement activity, we’ll review existing sources of insight about patient and public views and experiences, and bridge any gaps
- Engagement will be an ongoing process, not a one off exercise
- We will be clear and concise, and all engagement will have a purpose
- Engagement will be representative. We will take time to involve hard to reach groups and the most vulnerable people. We will use accessible formats and ensure equality of opportunity 7
- We will go out to external groups; we will not depend on them coming to us
- We will work with our partners to avoid duplication and overload for the public
- We will meet our responsibilities under the Equalities Act, 2010 and statutory responsibilities under section 14Z2 including Gunning principles
- Sheffield CCG will listen and hear, what people tell us and we will feedback – so people will understand the impact of their views
- Sheffield CCG will recognise and record people’s contributions
- We will recognise the difference between individual and collective engagement.