NHS England’s Working in Partnership with people and communities statutory guidance provides 10 principles to follow to build effective partnerships with people and communities. NHS South Yorkshire ICB is committed to following these principles

These principles feature in both our Start with People involvement strategy and also the NHS South Yorkshire ICB constitution. Each year the involvement team works through these principles to identify what actions we need to take to ensure we are meeting the principles.

Action plans can be found in the Get Involved section of our website.

We looked at developing a South Yorkshire version of the principles however feedback from our
citizens and partners when we put together our first Start with People strategy back in 2022 was that we should adopt the national ones.


Ten principles:

  1. Put the voices of people and communities (including children and young people) at the centre of decision-making and governance, at every level of the integrated care system.
  2. Start engagement early when developing plans and feed back to people and communities how their engagement has influenced activities and decisions.
  3. Understand your community’s needs, experience and aspirations for health and care, using engagement to find out if change is having the desired effect.
  4. Build relationships with excluded groups, especially those affected by inequalities.

  5. Work with Healthwatch and the voluntary, community and social enterprise (VCSE) sector as key partners.
  6. Provide clear and accessible public information about vision, plans and progress, to build understanding and trust.
  7. Use community development approaches that empower people and communities, making connections to social action.
  8. Use co-production, insight and engagement to achieve accountable health and care services.
  9. Co-produce and redesign services and tackle system priorities in partnership with people and communities.
  10. Learn from what works and build on the assets of all ICS partners – networks, relationships, activity in local places.