South Yorkshire Integrated Care System (ICS) is proud to announce the launch of the South Yorkshire Insights Bank – a pioneering digital hub that will transform how patient and public insights are gathered, shared, and used across the region.
The South Yorkshire Insights Bank is a publicly accessible, central platform designed to collate non-sensitive data, reports, and insights collected from across health, care, local government, voluntary, and community organisations in South Yorkshire.
It aims to amplify the voices of local communities and ensure their experiences and views inform health and care services now and into the future. Whether it’s patient feedback, survey results, or insight from local engagement events, the Insights Bank provides a powerful tool for people to access what local residents think and feel about their health and wellbeing.
The bank focuses on qualitative evidence, complementing existing data sources, to give decision-makers a more complete picture of community needs.
Dr David Crichton, Chief Medical Officer at NHS South Yorkshire said:
“We’re committed to putting people at the heart of what we do. The South Yorkshire Insights Bank will not only help us better understand health inequalities and system challenges, but also ensure that the voices of people in South Yorkshire shape the services they rely on.
“This is about building a culture of listening across South Yorkshire. By sharing what we’ve already heard, and by learning from one another, we can make better decisions that reflect the needs of our communities.
“The platform supports collaboration, reduces duplication of effort, and minimises community fatigue through a “gather once, use many times” approach. This will help to reduce people being asked the same question, multiple times by different organisations”
Designed with partners from across the region, Including NHS organisations, councils, Healthwatch, and VCSE groups, the Insights Bank reflects the priorities of the Start with People strategy and aligns closely with the South Yorkshire Data and Insights Strategy 2024–2026.
Benefits of The South Yorkshire Insights Bank include:
• Supporting targeted engagement with underrepresented groups
• Reducing the burden on communities by avoiding repeated questions
• Helping professionals build stronger funding bids and business cases
• Enabling faster access to trusted insight for informed decision-making
Reports shared must be suitable for public viewing, ensuring data protection standards are upheld. Uploading takes just five minutes per report, with the Involvement Team at the South Yorkshire ICB on hand to offer support.
To explore or contribute to The South Yorkshire Insights Bank, visit the website today: Syinsightsbank.co.uk